While command and control centers deal with routine operations the majority of the time, it is crucial that they maintain a high level of operational awareness in case of unforeseen circumstances. Soteria Group offers training in the precise methods and techniques that will assist your personnel during critical situations.
Over the years, we have delivered a range of security projects incorporating C&C systems. Each system combined multiple security measures into a single C&C location. Our experience has shown us that no matter simple or complex the system, human actions play a pivotal role in its success. When it comes to handling security events, field and command and control operators are intrinsic to threat neutralization.
Command and control staff require thorough and ongoing training. One-off courses are insufficient as there is no room for error with the complex security issues facing today’s operators. Our pre-training services consist of establishing profiles for operator recruitment and assisting with the interview and screening processes. Our training programs include orientation, system proficiency, file familiarity, communication means and methods, situational assessment, team management and performance, and C&C management. We also cover routine and emergency event-driven activities. Each course is tailored to meet the needs of the relevant organization, its threat environment and its associated geography, as well as any local laws and statutes.
